Privacy Policy

PHM Survey Equipment undertakes to collect Your Data by means that are fair, legal and transparent.

If you visit PHM Survey Equipment’s website, your web-browser automatically discloses, and PHM Survey Equipment's web-server automatically logs, the following information: the date and time, the IP address from which you issued the request, the type of browser and operating system you are using, the URL of any page that referred you to the page, the URL you requested, and whether your request was successful. This data may or may not be sufficient to identify you.

Any additional data that you provide, e.g. in a web-form, may also be logged. This data may or may not be sufficient to identify you.

Any additional data that your web-browser automatically provides may also be logged. This will be the case, for example, if your browser has previously been requested to store data on your computer in 'cookies' and submits them each time you request a web-page within a particular domain (such as LevelCalibration.com.au). This data may or may not be sufficient to identify you.

If you disclose personal data to PHM Survey Equipment in conjunction with an identifier such as your name or your credit-card details, PHM Survey Equipment will collect Your Data. Moreover, any data that becomes available to Level Calibration through any of the means described in the preceding paragraphs may be able to be associated with that identifier, and hence become Your Data.

Subject to the qualifications immediately below, PHM Survey Equipment undertakes to collect Your Data from you and not from other parties. This undertaking is qualified as follows:

Where PHM Survey Equipment reasonably considers that the protection of its financial interests requires that it gather Your Data from other sources, or from additional sources. This applies in particular where PHM Survey Equipment has a lending exposure to you, and seeks information about your creditworthiness;
Where PHM Survey Equipment reasonably considers that its capability to deliver quality services to you will be materially enhanced by gathering Your Data from other sources. This applies in particular to consumer profile data.

Where PHM Survey Equipment collects Your Data from sources other than you, it undertakes to do so only by legal means, to do so only with your consent, and to declare to you what sources it uses and under what circumstances.

PHM Survey Equipment undertakes to declare the purpose of collection in a manner that is clear and meaningful, and to avoid vague, highly inclusive statements such as 'to support our operations'.

Data Security

PHM Survey Equipment undertakes to store Your Data in a manner that ensures security against unauthorised access, alteration or deletion, at a level commensurate with its sensitivity.

PHM Survey Equipment undertakes to transmit Your Data in a manner that ensures security against unauthorised access, alteration or deletion, at a level commensurate with its sensitivity.

PHM Survey Equipment undertakes to implement appropriate measures to ensure security of Your Data against inappropriate behaviour by PHM Survey Equipment's staff-members and contractors. These include:

Training for staff in relation to privacy
Access control, to limit access to Your Data to those staff and contractors who have legitimate reasons to access it, particularly in the case of sensitive data, audit trails of accesses, including the identities of staff and contractors accessing the data;
Reminders to staffand contractors from time to time about the importance of data privacy,and the consequences of inappropriate behaviour
Declaration of appropriately strong sanctions that are to be applied in the event of inappropriate behaviour
Clear communication of policies and sanctions
Processes to audit, to investigate and to impose sanctions.

Data Use

Use refers to the application of Your Data by any part of PHM Survey Equipment, or any staff-member or contractor of PHM Survey Equipment in the course of their work.

PHM Survey Equipment undertakes to use Your Data only for:

The purposes for which it was collected
Such other purposes as are subsequently agreed between PHM Survey Equipment and You
Such additional purposes as may be required by law. In these circumstances, PHM Survey Equipment will take any reasonable steps available to it to communicate to You that the use has occurred, unless it is precluded from doing so by law
Such additional purposes as are authorised by law (in particular to protect PHM Survey Equipment's interests, e.g. if it believes on reasonable grounds that You have failed to fulfil your undertakings to PHM Survey Equipment or have committed a breach of the criminal law).

PHM Survey Equipment undertakes to use Your Data only if it has demonstrable relevance to the particular use to which it is being put.

PHM Survey Equipment undertakes to use Your Data in such a manner as to take into account the possibility that it is not of sufficient quality for the purpose, e.g. because it is inaccurate, out-of-date, incomplete, or out-of-context.

Data Disclosure

Disclosure refers to making Your Data available to any party other than PHM Survey Equipment and You. The term disclosure may include many different conditions of data transfer, including selling, renting, trading, sharing and giving.

PHM Survey Equipment undertakes to disclose Your Data only under the following circumstances:

In circumstances that are directly implied by the purpose agreed between You andPHM Survey Equipment at the time of data collection or subsequently. Where Your Data is disclosed in this way, PHM Survey Equipment undertakes to exercise control over PHM Survey Equipment's contractors to ensure that their actions are compliant with these Terms;
With your consent, or at your request;
Where required by law, such as a provision of a statute, or a court order such as a search warrant or subpoena. In these circumstances, PHM Survey Equipment will take any reasonable steps available to it to communicate to You that the disclosure has occurred, unless it is precluded from doing so by law;
Where permitted by law (e.g. the reporting of suspected breach of the criminal law to a law enforcement agency; and in an emergency, where PHM Survey Equipment believes on reasonable grounds that the disclosure of Your Data will materially assist in the protection of the life of health of some person), provided that PHM Survey Equipment will apply due diligence to ensure that the exercise of the permission is justifiable.

In all cases, PHM Survey Equipment undertakes to disclose only such of Your Data as is necessary in the particular circumstances.

Handling of Enquiries, General Concerns and Complaints

If you have enquiries, general concerns, or complaints about these Terms, or about PHM Survey Equipment's behaviour in relation to these Terms, you undertake:

To communicate them in the first instance:

To PHM Survey Equipment only
In sufficient detail
Through a channel made available by PHM Survey Equipment for that purpose

PHM Survey Equipment undertakes:

To provide one or more channels for communications to PHM Survey Equipment, which are convenient to users;
To promptly provide acknowledgement of the receipt of communications, including the provision of a copy of the communication, the date and time it was registered, and PHM Survey Equipment's reference-code for the communication;
To promptly provide a response to the communication, in an appropriate and meaningful manner.

You further undertake to not pursue PHM Survey Equipment through any Regulator or the media:

Until and unless PHM Survey Equipment has had a reasonable opportunity to respond to the initial communication; and
While PHM Survey Equipment and you remain are conducting a meaningful dialogue about the matter.

Enforcement

PHM Survey Equipment declares that its undertakings in these Terms are intended to create legal obligations, and that those obligations are intended to be enforceable under appropriate laws in appropriate jurisdictions. These include laws relating to data protection, privacy, fair-trading, corporations and criminal laws.

You undertake to seek enforcement only in a jurisdiction that is relevant to the transactions that have taken place between You and PHM Survey Equipment, in particular the jurisdiction in which you live or in which you performed the relevant acts, and the jurisdiction in which PHM Survey Equipment is domiciled or performed the relevant acts.

If you wish to discover the relevant laws in any particular jurisdiction, PHM Survey Equipment draws your attention to the following resources:

WorldLII Privacy Links
Privacy Law Sourcebook 2004, EPIC, Washington DC
The Australian Privacy Foundation's pages:

Privacy International

Changes to These Privacy Undertakings

PHM Survey Equipment undertakes:

Not to materially change these Terms in a manner that reduces the protections for Your Data
To take all possible steps to prevent any company that acquires this company or any of its relevant assets from materially changing the Terms applicable to Your Data in a manner that reduces the protections for Your Data
Where it is considering making changes to these Terms, or creating more specific Terms relating to specific services, to consult with appropriate representative and advocacy organisations
Where it makes changes to these Terms, to ensure that the differences between successive versions are readily accessible
To maintain all prior versions of these Terms in such a manner that they are dated, and readily accessible

Privacy inquiries

If you have any questions about this privacy policy, any privacy dealings with us or a possible breach of your privacy or would like further information about our information management practices, you can contact:

PHM Survey Equipment
Level 1, 71 Victoria Road
Rozelle NSW 2039
Australia

Phone: (02) 9555 9175
Fax: (02) 9555 9187
Email Us